Are you a VAN GOGH at work?

EZINE CRYSALIS: FEB 2009 ISSUE

HOW NOT TO BE A VAN GOGH AT WORK

Think About This..

Charles Goodyear discovered vulcanized rubber. He revolutionized the tyre industry. Artist Vincent Van Gogh’s paintings sell for millions today and he has had enormous influence on art in the 20th Century.
Here is the most interesting part of their stories. Both Charles and Vincent died poor. The reason? They could not ‘sell’ the value of what they had. Great ideas or products do not ‘speak’ for themselves. You need to be able to communicate their value clearly.

Many managers and training departments face this problem. They bring in revolutionary change but, their contribution is not valued enough. They fall into the trap of expecting their work to speak for itself. Showcasing the value of your work is a simple process...

ANNOUNCE: Tell your seniors and colleagues about what you propose to do and how it will resolve a critical issue at work.





MEASURE &UPDATE: Use a concrete way of showing the results that will show the impact of your work.

Instead of saying “better” be specific and talk about ‘75% improvement’. Update people at frequent intervals

Remember, Great Work + Clear Communication = Guaranteed Success

CUSTOMER SPEAK
Amrita Saurabh Garg, Associate VP , Distribution Training, Bharti Axa Life Insurance:

"The content creation workshop was a huge hit with the team. There was a lot of ground to cover in a short period of 2 days but Ram handled it very well. The training session was invaluable. It was very informative and very well thought out and we were able to see how the concepts can be applied back at work for various programs.

Ram moved at a pace everyone was comfortable with and presented the material in a confident manner recapping the various concepts several times during the workshop. The part on Analogies and Games was specifically very useful and intriguing. Thanks Ram and Arte. You did make a difference."

Hemlata Nikam, Dty Manager Training, Sia Lifestyles:

When I started developing training content, it was a nightmare for me. However, the ‘Advanced Content Creation Workshop’ taught me a unique ‘Minimal Approach’ that helps develop content in simple and easy manner. Using of visuals and games really helped me make training more interactive and fun.
Now I enjoy working on content development. Thank you Ram and Arte for such a wonderful learning which I will cherish through out my life."


WORKSHOP DETAILS
----------
MAR 5th - 6th: Advanced Content Creation Workshop for Trainers
Learn the revolutionary approach to training with unique aspects like how to create your own structured games, analogy, AVs etc. For brochure contact us or download at: www.metamorphtraining.com/Workshops.aspx

For details, brochure and demo contact us Email metamorph.training @ gmail.com

Top 2 Mistakes in Behavioural Training

Article: January 2009

The number one mistake made by trainers is to approach ‘Behavioral training’ in the same way as ‘Knowledge training’. They end up informing participants about the skill, rather than allowing participants imbibe the essentials of the skill through rigorous practice. Unfortunately, in training, “What’s sauce for the goose is NOT sauce for the gander”.

At the end of a program, when a participant recites the 5 step sales process verbatim, we cannot automatically assume that s/he knows how to apply it during a customer interaction. There are 2 essential differences between ‘Knowledge training’ and ‘Behavioral training’:

1. Approach: Typically, in knowledge training, a trainer knows more than the participants. So, an approach of ‘downloading’ might still work. However, in behavioral training, a trainer needs to influence participants to a new way of ‘doing and being’. So, the training is not effective till we guide participants to ‘self discover’ the new way.

2. Tools: The training tools used for ‘Knowledge’ training are meant to simplify complex information. Typical tools used are – slides and documents. The training tools used for ‘Behavioral training’ are meant to practice the skill under various challenging situations. Some typical tools used are – role plays and simulations.

In our workshop for trainers, we teach exciting new tools to help you aid self discovery. Tools like creating your own structured games, developing powerful stories and creating Audiovisuals. These tools are rarely, if ever, taught in any other course.

The second most common mistake is to force a new behavior, before the participants are completely convinced about why they need to change their existing behavior.

As adults, we hate change. The pain of being in the current situation needs to exceed the discomfort of changing to a new situation. Remember when you visited the dentist for a root canal? You did not go when you had a ‘slight’ discomfort. It took a swollen face and unbearable pain to make you move.

The same way, your audience will not practice an ‘ABCD’ model of objection handling or use the ‘Financial Planning tool you recommend unless they realize the loss in sales with their current way of behaving.

In our 2 day Advanced Content Creation workshop, we teach trainers new ways to bring in ‘Realization’. The trainers need to use these before teaching their model to ‘Resolve’ the issue. This will ensure that their audience will apply the new behavior on the field because they realize the need for it.

Contact us to know more about our workshops...
Email metamorph.training @ gmail.com