How to run house-full behavioral training

April 2009 Issue

How to run “house-full” behavioral training

It is especially difficult to get managers to commit their team’s time to a behavioral training. The secret to attracting nominations is to show

the managers the impact of training in terms they can understand – numbers and business.

Here are the 3 simple steps to do so:

STEP 1: DEFINE SUCCESS IN ADVANCE

Agree in advance with the business manager about how you will measure and evaluate training success.Does a 20% improvement in targeted skills mean that the training has been successful?Doing this in advance removes subjectivity from the process.

STEP 2: MEASURE

There are 2 ways you can use to show the impact of training. Get business to sign off the measure you plan to use.

1: Pre and Post: Observe and evaluate participant behavior before the training. To evaluate, use a concrete measure based on the process you will suggest in training. For example, if you are going to use the 3A objection handling process, on a scale of 1 to 5 observe and evaluate the participants in each of the 3 parts of the process.

Repeat this exercise after the training to get a concrete number that shows the improvement in skills after the training.

2: With and without: Use 2 control groups, one that will undergo the training and one that will not.The difference in their performance/ behavior after training is attributable to the training.

STEP 3: BROADCAST SUCCESS

After the first program, get a sign off from business on its impact based on the measurements and broadcast the success of your training program. Remember not be a Van Gogh* at work!Show your internal customers that your training program is rewarding and watch them queue up.

* Refer our Feb article below

Workshop and CD watch

APRIL 16-17: Advanced Content Creation Workshop

Workshop for Trainers at Juhu, Mumbai

This intensive workshop helps trainers take their skills to the next level.

It covers:

- How to create your own structured games for behavioral training

- How to use stories and AVs for inspirational training

- How to revolutionize slides using ‘Minimal’ way instead of the traditional way.

- How to use Analogies to make complex content easy to recall

Previous participants include trainers from Banks, Insurance/ Finance companies, Pharmaceutical companies, BPO/KPOs etc.

Contact us at metamorphtraining@ gmail.com for brochure or nominations.

Ask us about dates in May.

Fire Up: Inspirational CD

A first-of-its-kind CD with 20 ready made audiovisuals that you can use as energizers, icebreakers and

to reinforce motivational / behavioral messages. Keep your audience engaged by using a new training tool.

Powerful Presentations CD

This CD uses our revolutionary 'Minimal Approach' to help people who present often like trainers, to take their skills to the next level.

It is the first CD of its kind that deals with the thinking process behind powerful presentations.

In Mumbai? Contact us for an obligation-free demo

Free resources

Metamorph’s free shared Presentations have received so many hits that we are now SlideShare Rockstars! Visit our blog for the top viewed slides.

For a free presentation on how to evaluate your slides,read slide test-o-meter at our blog www.metamorphhome.blogspot.com

Contact us at 9930 16 9191 or email metamorph.training @gmail.com